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MSS-ECOM is an enhancement to MSS, developed to meet the needs of electronic commerce.
MSS-ECOM integrates internet sales into the standard organisation by defining so-called 'virtual stores'. All internet business is handled as the sales of a real store with DEWAS. In this way, internet sales is fully integrated into the standard workflow.
Callcenter where external orders from the internet, by telefax or phone are collected and preprocessed
- Customer administration
- Merchandise delivery (home service or pickup)
- Accounting functions for the delivery personnel
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