sigma/HQ is the ERP system that extends the retail merchandise management system sigma/Store with functions for the central management of the enterprise.

Mid sized retailers running multiple stores control their stores centrally. At the same time however, the independence of the store as concerns prices and assortments should remain with the store management in order to react to local competition. For this multi-level type of organisation sigma/HQ has been designed. The merchandise management is enhanced by functions to manage the stores.

Control of master data, assortments and prices

All information can be managed manually in sigma/HQ or can be transferred from suppliers like e.g. the major wholesaler. The master data contains all necessary information for the retail business. Apart from product data reporting for departments/sub-departments and supplier delivery dates are available. Also data for other devices in the store like shelf label and poster printing. scale systems pricing tools etc. can be maintained for the central site.

Stores can be grouped into price levels or store types in order to facilitate the control of assortments and prices. sigma/HQ has flexible methods to process master data and prices, e.g. through functions that automatically recalculate selling prices if the purchase prices change or assignment of store specific prices, promotions and assortments.

Ordering and Goods Receiving

Orders and goods receiving can be handled directly by the store or centrally by sigma/HQ. In this way, store processes can be executed locally or centrally depending on the organisation of the business.

Invoice checking and buying discounts

The discount schemes in MSS cover all requirements of retail businesses. Discounts are scheduled for a certain period and can be related to promotions. Other costs like transportation, taxes or customs will be taken into account. This ensures, that invoices from suppliers can be checked electronically with small or no additional intervention. For the handling of differences limits can be defined. Multiple deliveries can be combined into collective invoices. Differences will be reported and made available to the finance department.

Reporting

The information provided by the stores (sales transactions, goods received, accounting data, stock taking results, will be consolidated in MSS and made available in the reporting system for various economic analyses.

Turnover, sales gross profits and other business characteristics provide at the different levels like store, department, sub-departments and products a clear picture of the business results. Besides these considerations also the cost vs. revenue control is part of the reporting system.

The reporting system comes pre-configured with a number standard reports. With some easy mouse clicks user defined queries can be generated. Graphical representations of the results help in understanding the figures.

Customer administration

The central customer administration supports in customer deliveries or orders from internet shops. This module manages the entire administration of customer orders with delivery notes, invoices and uncovered amounts.

Integration of the accounting department

Sales data (turnover, VAT, tender types, costs, other receipts) for creditors and debtors can be automatically imported from the merchandise management information for the enterprise account functions.